The MailPanda app for Shopify
A free app that lets MailPanda see what actually sells — so your emails feature the right products and every send reports back in dollars.
MailPanda writes better emails when it can see your real store: which products are bestsellers, what just arrived, who bought what and when. The Shopify connection is how it gets that picture. It's a free app on the Shopify App Store, the install takes a couple of clicks, and the whole MailPanda setup — brand study included — runs about 15 minutes.
This page walks through exactly what happens when you connect: the data MailPanda reads, what it does with it, the things it will never do to your store, and how to remove it if you change your mind. If you'd rather read the shorter help-center version, it lives at Connecting Shopify or Klaviyo — both say the same thing, because there's nothing hidden here.
| MailPanda | Without the Shopify connection | |
|---|---|---|
| Featuring products in emails | Bestsellers, new arrivals, and back-in-stock items pulled from your live catalog | Whatever you remember to paste in, going stale as inventory changes |
| Abandoned checkouts | Automatic reminders when someone leaves mid-checkout | Those shoppers simply leave — there's no trigger to catch them |
| Knowing what an email earned | Revenue per email, matched against real orders | Opens and clicks, and a guess about what they were worth |
What happens when you connect
You install the MailPanda app from the Shopify App Store, or follow the connect prompt inside MailPanda — same result either way. Before anything is shared, Shopify shows you a standard permissions screen listing exactly what access you're approving: your products, your orders, and your customers. You approve it there, on Shopify's own screen, and you're done. There's no password to hand over and no CSV to export.
Once connected, MailPanda studies the catalog alongside the brand kit it built from your public pages, and starts putting the data to work in three specific ways:
- Products — so emails feature the right things: bestsellers, new arrivals, and items coming back in stock, pulled live instead of hand-typed.
- Orders — so reporting is in revenue. You see how many dollars each email actually drove, not just opens and clicks.
- Customers and checkouts — so someone who leaves mid-checkout gets a well-timed reminder automatically, without you building anything.
What MailPanda will never do to your store
The connection is read-and-draft, deliberately. MailPanda never edits your store, never deletes or changes a product, never touches your theme or your prices. And it never emails your customers on its own: every email it designs lands in your Approvals queue first, and if you don't approve it, it doesn't send. Every message a customer ever receives traces back to something you explicitly said yes to.
Money is kept just as separate. The Shopify app is free because it's the data connection, not the subscription — MailPanda's plans are billed on mailpanda.ai and will never appear on your Shopify bill.
Sending without Klaviyo
A common worry: "if I only connect Shopify, who does the sending?" MailPanda does. With just the Shopify connection, approved emails go out through MailPanda's own sending infrastructure — you don't need Klaviyo or any other email platform to start.
That sending path handles the deliverability chores for you: one-click unsubscribe links that meet Gmail and Yahoo's requirements, automatic suppression of bounces and complaints, and a careful ramp-up for new senders. You start on MailPanda's pre-verified shared domain (replies still reach you), and when you're ready to send from your own domain, a guided DNS wizard walks you through the records — with one-click publishing on Cloudflare and GoDaddy.
Uninstalling takes under a minute
Removing the connection is the same as removing any Shopify app: open your Shopify admin, go to the Apps page, and uninstall MailPanda. Shopify revokes access the moment you do — MailPanda can't read anything after that — and the store data that was synced gets deleted in line with the privacy policy. No email required, no retention hoop, no waiting period.
Frequently asked questions
Is the Shopify app really free?
Yes. The app is the connection, not the product — installing it costs nothing and nothing about it ever bills through Shopify. The MailPanda subscription is separate, on mailpanda.ai, and starts with a 14-day free trial, no credit card required.
Can MailPanda change or delete anything in my store?
No. It reads products, orders, and customers, and it creates email drafts for your approval. It cannot edit your store, your theme, your prices, or your products — and it cannot email a customer unless you approved that email first.
Do I also need Klaviyo?
No — one connection is enough. With Shopify alone, MailPanda handles everything including the sending. If you already use Klaviyo, you can connect both: Shopify supplies the store data and Klaviyo carries the sending.
The install failed halfway through — what now?
It's almost always a mid-login hiccup. Try the connect button again and complete the Shopify login in one go. If it still won't take, message support from the chat bubble in the app with your store name and a real person will check the connection logs.
Keep reading
More in this series
MailPanda drafts these for you — you approve
Connect your store and MailPanda plans, writes, and designs your campaigns and flows — then waits for your sign-off. Nothing sends without your approval, and the 14-day trial doesn’t need a card.